Billing and Insurance
You will receive a bill shortly after your discharge. Your hospital bill will include charges for the cost of your room, medications, medical and surgical supplies, X-rays and other hospital services.
Physician fees, including your personal doctor and other physicians and specialists whose services were required for your care, are billed separately by the physician and are not part of your hospital bill. These fees are payable directly to the physician and not to Chesapeake General Hospital. If you have questions about these fees, you should contact your physician's office.
Use this link to pay a bill online. You will be directed to our ePayments secure online bill payment site. When you get to the ePayments site, simply follow the on-screen instructions. You may pay with a credit card or through your bank account.
Use your mailed statement to find your account number and balance due. Please note that this information is not available online. but you can call 757-312-6401 if you need assistance.
What you will need to process an online payment:
- Your customer account number.
- Your balance due.
- A valid credit card – we accept Visa, Master Card, Discover and American Express.
- OR your bank's routing number and your bank account number.
Frequently asked questions about online payments.
Pay by mail or walk-in
Chesapeake Regional Medical Center
110 Wimbledon Square, Suite B
Chesapeake, Va 23320
Payments for Chesapeake Regional Medical Group practices
Normally bills are paid at the practice where services are received. Payments may also be mailed to the address below.
PO Box 791357
Baltimore, MD 21279-1357
Complete insurance and billing information must be provided at the time of registration or admission. As a service to patients, hospital representatives will complete and submit claims to insurance companies and other third-party payers on the patient's behalf. Most insurance companies require that patients obtain authorization before receiving hospital services. In that case, the patient must submit documentation that such authorization has been secured. Any expenses unpaid by insurance companies are the responsibility of the patient.
If your health insurance does not cover all hospital charges, payment is expected at the time of service unless prior arrangements have been made. Chesapeake General Hospital accepts a variety of payment methods, including cash and credit cards.
For those unable to pay in full at the time of service, the hospital will accept monthly payments on a pre-determined schedule, as stated in the hospital billing and payment policy and which is established with a credit representative or financial counselor. Chesapeake General Hospital provides additional financial assistance for qualified applicants. To apply for financial assistance, a financial application and financial statement must be completed and submitted along with proof of income for initial consideration. Additional verification may be necessary in order to complete the application process.
For forms and brochures, click on the appropriate link below: