How Do I Pay My Bill
Billing and Insurance
You will receive a bill shortly after your discharge. Your hospital bill will include charges for the cost of your room, medications, medical and surgical supplies, X-rays and other hospital services.
Physician fees, including your personal doctor and other physicians and specialists whose services were required for your care, are billed separately by the physician and are not part of your hospital bill. These fees are payable directly to the physician and not to Chesapeake General Hospital. If you have questions about these fees, you should contact your physician's office.
Insurance
Complete insurance and billing information must be provided at the time of registration or admission. As a service to patients, hospital representatives will complete and submit claims to insurance companies and other third-party payers on the patient's behalf. Most insurance companies require that patients obtain authorization before receiving hospital services. In that case, the patient must submit documentation that such authorization has been secured. Any expenses unpaid by insurance companies are the responsibility of the patient.
If your health insurance does not cover all hospital charges, payment is expected at the time of service, unless prior arrangements have been made. Chesapeake General Hospital accepts a variety of payment methods, which include cash and credit cards.
For those unable to pay in full at the time of service, the hospital will accept monthly payments on a pre-determined schedule, as stated in the hospital billing and payment policy and which is established with a credit representative or financial counselor. Chesapeake General Hospital provides additional financial assistance for qualified applicants. To apply for financial assistance a financial application and financial statement must be completed and submitted along with proof of income for initial consideration. Additional verification may be necessary in order to complete application.
For all billing, credit, and financial assistance information please call 757.312.6401.
Mailing address:
110 Wimbleton Square, Suite B
Chesapeake, Va 23320
For forms and brochures, click on the appropriate link below:
Financial Assistance Application
Financial Aspects of your Healthcare - English
Financial Aspects of your Healthcare - Spanish